Privacy & Terms

Your privacy and trust are important to us

Privacy Policy

Last Updated: January 1, 2024

At MELODEX, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Submit music for licensing or publishing
  • Contact us through our website
  • Subscribe to our newsletter
  • Participate in surveys or promotions

This information may include:

  • Name and contact information (email, phone number, address)
  • Professional information (artist name, company name)
  • Payment and billing information
  • Music works and related metadata

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Provision: To provide, maintain, and improve our music publishing and licensing services
  • Communication: To send you updates, newsletters, and marketing communications
  • Royalty Management: To track, calculate, and distribute royalty payments
  • Legal Compliance: To comply with legal obligations and protect our rights
  • Analytics: To understand how our services are used and improve user experience
  • Customer Support: To respond to your inquiries and provide assistance

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication procedures
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Used to deliver relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Terms of Service

Last Updated: January 1, 2024

These Terms of Service ("Terms") govern your access to and use of MELODEX's website and services. By accessing or using our services, you agree to be bound by these Terms.

User Obligations

When using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Comply with all applicable laws and regulations
  • Respect intellectual property rights
  • Not engage in any fraudulent or illegal activities
  • Not interfere with or disrupt our services

Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of MELODEX or its content suppliers and is protected by international copyright and intellectual property laws.

Music Rights

When you submit music to MELODEX for publishing or licensing, you grant us the rights necessary to administer, license, and collect royalties on your behalf, as specified in your agreement with us.

Limitation of Liability

To the fullest extent permitted by law, MELODEX shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use our services
  • Any unauthorized access to or use of our servers
  • Any interruption or cessation of transmission to or from our services
  • Any bugs, viruses, or similar harmful components

Changes to This Policy

We may update our Privacy Policy and Terms of Service from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

You are advised to review this page periodically for any changes. Changes are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or Terms of Service, please contact us:

PT. Melodex Sonavia International

Wisma KEIAI, 14th Floor. Unit 1410 - 8
Jl. Jenderal Sudirman No.KAV.3, Karet Tengsin
Kecamatan Tanah Abang, Kota Jakarta Pusat
Daerah Khusus Ibukota Jakarta 10220 Indonesia

melodex.publishing@gmail.com

+62 811-1000-3806

melodex.my.id